求人内容

We are seeking a strong, passionate Operations Manager to develop and lead the operations team for Japan business. Reporting to the Managing Director of Operations, this individual will work closely with other department managers to accomplish company objectives and to shape the future of the company.

The Operations Manager is responsible for all operational processes regarding customer acquisition, market transactions, billing, collections, and customer service. In this role, the Operations Manager is responsible for implementing new systems, process improvement, and change management.

ESSENTIAL FUNCTIONS

  • Proactively meet targets and take appropriate action on day to day operations.
  • Ensure the Operations Team efficiently utilizes third party software and systems to fulfil customer enrolments, billing and collection and customer service
  • Make important policy, planning, and strategy decisions
  • Identify and address problems and opportunities for the company.
  • Utilize software, analytical tools, process documentation, and retail energy market knowledge to research and analyze business problems.
  • Lead development of departmental and company processes and procedures.
  • Create detailed process documentation when needed for training and resource reference and provide training as needed for internal and interdepartmental personnel.
  • Manage project progress and adapt work as required
  • Secure growth opportunities and initiate new projects
  • Coordinate with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
  • Perform other duties as assigned

応募資格

  • Bachelor’s degree
  • 5-8 years of project management and related experience
  • Proven ability to solve problems creatively
  • Experience seeing projects through the full life cycle
  • Excellent analytical skills
  • Strong interpersonal skills and extremely resourceful
  • Proven ability to complete projects according to outlined scope, budget, and timeline
  • Proactive, result-oriented, self-initiative, and capable of working under pressure.
  • Fluent in speaking and writing of English and Japanese

求人詳細

勤務形態
正社員
職種
経理・財務
勤務地
東京
給与
¥7,000,000 年収 ~ ¥8,000,000 年収
必須言語
英語 (流暢), 日本語 (流暢)
業種
Energy
勤務時間
09:00 - 17:00 Flex time with Core-Time (11:00-15:00)
試用期間
6 months

こちらの企業に関して

Our client is an energy company.


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