IT POS System Specialist (#8258)

¥10,000,000 ～ ¥12,000,000

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Tokyo
Full time
Retail
IT

About the company

Our client is a renowned luxury brand.

Job description

We are leading a multi-year transformation program to provide best-in-class solutions to our business partners through a modern tech stack and scalable architecture. The Point of Sales (POS) system is a cornerstone of the client experience and a key component of this transformation. Our ambitions include elevating the client experience through simplified in-store operations, enabling omnichannel journeys, strengthening core processes, and optimizing our operating models.
 
Roles and Responsibilities
  • Serve as the main IT counterpart on the new POS implementation project.
  • Lead solution design with other regions, ensuring local requirements from the three divisions (Fashion, Fragrance and Beauty, Watch and Fine Jewelry) are embedded in the core model.
  • Conduct detailed analysis of complex business process requirements and provide appropriate system solutions.
  • Transform business requirements into necessary product modifications.
  • Identify gaps and issues, proposing workarounds and solutions.
  • Act as a liaison with business teams for troubleshooting, investigating, analyzing, and solving software problems.
  • Proactively propose business process and/or system enhancements.
  • Work independently and self-directed.
  • Train team members on the selected solution to build local expertise before implementation.

Requirements

Qualifications
  • Minimum 5 years of experience with leading Point of Sales systems (e.g., Xstore, Y2).
  • At least 5 years in POS consulting services or business environments, implementing POS applications.
  • Profound understanding of POS business processes.
  • Experience in developing rollout strategies.
  • Knowledge of integration points between POS and other store/head office systems.
  • Ability to multitask and manage multiple projects concurrently.
  • Strong teamwork skills and effective interaction with others.
  • Result-oriented, flexible, and resourceful.
  • Excellent communication skills for training and explanation purposes.
  • Fluent in English and Business Japanese (N2).

Benefits

  • Full social insurance and transportation reimbursement.
  • Company loan for PC and smartphone.
  • Financial support for personal milestones (weddings, births).
  • Discounts on company products (perfumes, cosmetics, fashion items, watches, jewelry).
  • Medical checkups and comprehensive health subsidies.
  • Access to relaxation facilities and sports club benefits.
  • Language training support.
  • Various company events (New Year's party, cherry blossom viewing, cultural events).

Language requirement

Japanese (Business advanced), English (Business)

Working hours

9:30-18:00

Probation period

6 months
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