HRBP

Job Description:

The Human Resources Business Partner is responsible for assisting with the management of all the HR operations and strategies within a company. The HR Business Partner handles the day-to-day operations of the HR department and interactions with the company’s employees. The HR Business Partner assists with the administration of HR policies, processes, and programs. The HR Business Partner has responsibilities in the following functional areas: departmental development, Human Resource Information Systems (HRIS), employee relationships, benefits, compensation, organizational development, and customer services.

Responsibilities:

• Provide full-range HR generalist support for a diverse client group and act as the primary HR representative to the assigned groups
• Provide HR leadership and coaching to employees and managers regarding employee relations issues.
• Lead and execute significant HR projects and processes, including succession planning, salary planning, performance management, and organization design.
• Investigate employee concerns, conduct internal audits, and implement appropriate resolution steps.
• Recommend and lead improvements to HR programs and policies.
• Partner with managers to interpret and implement HR policies, practices, and procedures.
• Strong analytical skills are required to support various reporting needs, including headcount and various HR metrics.
• Actively participate in various business and HR team initiatives.

Qualifications:

• 8+ years of directly related HR experience and at least 4 years of HRBP experience.
• General knowledge of HR functions, including, but not limited to, compensation, benefits, employee relations, staffing, and HR practices and policies.
• Excellent leadership, problem-solving, facilitation, and interpersonal skills.
• Demonstrated sound problem-solving and decision-making skills based on analysis and evaluation.
• Experience in effective resolution of employee issues, strong facilitation skills, and consulting skills.
• Resourceful, innovative, and persuasive.
• Demonstrated integrity and the ability to deal confidentially with information and issues.
• Flexibility to quickly shift priorities and juggle simultaneous requirements.
• Demonstrated the ability to build relationships at all levels of the organization.
• Demonstrated ability to work independently, take initiative, and follow up on assigned projects.
• Fluent Japanese and English language skills
• Work experience at international company
• People Management/Hands-on Manager (prefer)
• ATS: Workday (prefer)

- OVERTIME WORK (​時間外労働): Yes
- AVERAGE MONTHLY OT (残業月平均): 30 hrs 
- BREAK TIME (休憩時間: 12:00-13:00
- SOCIAL INSURANCE (加入保険): 健康保険、厚生年金、雇用保険、労災保険
- HOLIDAYS (休日): 土、日、祝日

Our client is well known in customer care and industry-specific BPO services.