Senior BA

Duties & Responsibilities:

Analyzing and understanding the business processes, gathering requirements, and designing solutions that improve operational efficiency and drive business success. The BA will work closely with various stakeholders to understand their needs, document functional requirements, and provide recommendations for system and process improvements.

1) Requirements Gathering:
- Work with business stakeholders to identify and document business requirements, objectives, and processes.
- Conduct interviews, workshops, and surveys with stakeholders to elicit information about their needs.
- Develop detailed use cases, user stories, and functional specifications.

2) Analyze business data to identify trends, patterns, and areas for improvement.
- Develop dashboards and reports to track business performance and provide actionable insights.
- Collaborate with data analysts to ensure the quality and accuracy of data used in analysis.

3) Evaluate existing business processes and recommend improvements to enhance efficiency and productivity.
- Design new business processes or workflows to address inefficiencies and support strategic goals.
- Develop process maps and flowcharts to illustrate process changes.

4) Stakeholder Collaboration:
- Act as a bridge between business stakeholders and technical teams, ensuring both parties understand the requirements and constraints.
- Facilitate meetings and presentations to communicate findings, recommendations, and progress on projects.

5) Solution Design & Implementation:
- Collaborate with IT teams to design, configure, and implement software solutions that meet business needs.
- Participate in system testing (e.g., user acceptance testing or UAT) and validate that solutions meet requirements.
- Assist with training end-users on new systems or processes and provide post-implementation support.

6) Documentation:
- Document business requirements, system specifications, and process changes in clear, concise reports.
- Maintain a repository of project documentation for future reference.
- Develop user manuals and training materials as needed.

7) Project Management Support:
- Assist project managers in managing project timelines, resources, and deliverables.
- Track progress and report on the status of deliverables to stakeholders.
- Identify risks and issues, and work with the team to mitigate them.