HR Manager (#9063)

HR Business Partnering (70%)

• Serve as the primary HR point of contact for Retail Operations (all stores in Japan)
• Partner with Retail Head and Store Managers to understand business objectives and provide proactive HR solutions
• Lead workforce planning and attrition analysis; prepare headcount budgets, forecast hiring needs, and propose retention initiatives to manage turnover while optimizing cost efficiency
• Drive employee engagement initiatives, succession planning, and talent development programs for frontline and mid-level talent
• Lead performance management processes (goal setting, year-end reviews & calibration sessions)
• Manage employee relations cases including disciplinary actions, grievances, performance improvement plans, and exit management
• Support organizational design, change management, and restructuring initiatives as required
• Ensure local compliance with Japanese labor laws and global policies
• Support annual compensation & benefits review cycles and promotion processes

Frontline Recruitment (30%)

• Full ownership of recruitment for all store positions
• Partner with Retail Operations to create workforce planning and hiring forecasts
• Direct sourcing from recruitment platform and partnering with the external agencies
• Conduct interviews, manage assessment centers, and coordinate final selection with hiring managers
• Build and maintain a strong talent pipeline for critical frontline roles
• Manage offer process, background checks, and smooth onboarding experience
• Continuously improve candidate experience and employer branding for store roles

• Bachelor’s degree or equivalent
• Minimum 5–7 years of HR generalist or HRBP experience, ideally within luxury, fashion, premium retail, or hospitality
• Proven track record in both strategic HR business partnering and high-volume frontline recruitment
• Strong knowledge of Japanese labor law and local HR practices
• Native-level Japanese and business-level English (both written and spoken)
• Excellent stakeholder management skills with the ability to influence at all levels
• Data-driven mindset with strong analytical and problem-solving skills
• High energy, hands-on attitude, and ability to work in a fast-paced retail environment
• Willingness to travel domestically to stores when required
• Proficiency in MS Office; experience with any Applicant Tracking Systems is a plus

- OVERTIME WORK (​時間外労働): Yes 
- AVERAGE MONTHLY OT (残業月平均):10-20hrs
- BREAK TIME (休憩時間): 1hr
- SOCIAL INSURANCE (加入保険): 健康保険、厚生年金、雇用保険、労災保険
- HOLIDAYS (休日): 土、日、祝日
- OTHER (その他): Hybrid work which is flexible depending upon team and Flex time with    core hours