We are leading a multi-year transformation program to provide best-in-class solutions to our business partners through a modern tech stack and scalable architecture. The Point of Sales (POS) system is a cornerstone of the client experience and a key component of this transformation. Our ambitions include elevating the client experience through simplified in-store operations, enabling omnichannel journeys, strengthening core processes, and optimizing our operating models.
Roles and Responsibilities
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Serve as the main IT counterpart on the new POS implementation project.
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Lead solution design with other regions, ensuring local requirements from the three divisions (Fashion, Fragrance and Beauty, Watch and Fine Jewelry) are embedded in the core model.
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Conduct detailed analysis of complex business process requirements and provide appropriate system solutions.
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Transform business requirements into necessary product modifications.
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Identify gaps and issues, proposing workarounds and solutions.
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Act as a liaison with business teams for troubleshooting, investigating, analyzing, and solving software problems.
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Proactively propose business process and/or system enhancements.
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Work independently and self-directed.
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Train team members on the selected solution to build local expertise before implementation.