Responsibilities as a Change Manager
1. Leads change management of complex transformation programs: The IT Change Manager, in collaboration with the Program Manager, will develop and implement change management plans for strategic transformation programs. This includes but is not limited to, the management of change risks and issues, the establishment of change communication plans, and the development of change metrics for tracking progress and measuring success.
2. Reinforce change to maximize delivery outcomes: After program closure, the Change Manager will monitor the progress of the implemented changes and work with the key stakeholders to ensure that the changes are fully integrated into business processes.
3. Enhance our change management framework: The Change Manager will contribute to the development, and continuous refinement of the change management framework based on feedback and changes in strategic goals.
Responsibilities as a Program Manager
Leads the delivery of complex strategic programs from beginning to end, including defining program objectives, building a program plan, monitoring and controlling against the plan, and closing the program. This includes, but is not limited to, the management of business benefits, scope, schedule, cost/resource, risk/issue, quality, and communication.
1. Has led the delivery of 5 or more complex programs either as a Change Manager or a Program Manager
2. Executive Communication: Experience managing communication with company executives, including providing them with clear program status updates and doing effective escalation.
3. General knowledge of IT infrastructure, products and applications.
[Nice to Have] General knowledge/experience of the Insurance Industry.
Our client is a multinational financial institution.